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Longbow Training Videos
Below you will find longbow training videos that correspond with Zoe's Tech Tips. For other tech tip videos please follow the link: Zoe's Tech Tips Videos.
General:
Using the File and Email drop window in Longbow.
Running template documents in a case.
What are the "User Defined Fields" in Longbow and how to use them.
Accesing your work log
Emailing in Longbow:
Uploading Outlook emails into Longbow.
Uploading an email attachment only into Longbow.
Emailing a note from Longbow through Outlook.
Emailing a document from Longbow through Outlook.
Closing and Reopening Cases:
Finding closed cases in Longbow.
Locating closed files in Longbow.
How to close and reopen a case in Longbow.
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